Introduction

The South African Adventure Industry Association (SA AIA) respects your right to privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, complete online forms, participate in our events, or access SA AIA resources. By using our website or submitting information, you consent to the practices described in this policy.

 

Scope

This policy applies to all visitors, members, partners, and users who access the SA AIA website or engage with us digitally. It covers all services hosted under www.saaia.org.za, including:

• Membership applications and renewals

• Conference and CPD training registrations

• Digital resource downloads and online checkouts

• Newsletter subscriptions and contact forms

 

Information We Collect

SA AIA may collect the following types of personal and organisational information:

• Contact details: name, email address, phone number, postal address

• Professional information: organisation, position, chapter or region affiliation

• Transaction details: downloads, course registrations, or membership payments

• Technical information: IP address, browser type, device information, and usage statistics (via Wix Analytics or Google Analytics)

We do not knowingly collect or store sensitive personal information such as payment card details on our servers. All online payments are processed securely through trusted third-party gateways.

 

How We Use Your Information

Your information is collected and processed to:

• Provide access to digital downloads, toolkits, or resources

• Manage membership records and renewals

• Register participants for SA AIA events, CPD activities, and training programmes

• Send administrative or follow-up communication about your interactions with SA AIA

• Share newsletters, updates, and important industry information (you can unsubscribe anytime)

• Maintain accurate reporting for accreditation and compliance purposes

• Improve website functionality and user experience

• We will only use your data for the purposes it was collected for, unless required by law or with your explicit consent.

 

Data Protection and Security

Your personal information is stored securely using Wix.com hosting infrastructure and protected by industry-standard encryption and access controls.
Only authorised SA AIA representatives or contracted service providers have access to personal data, and only for legitimate organisational purposes.

 

Sharing of Information

SA AIA will never sell, rent, or trade your personal information. We may share limited data with trusted partners or service providers (such as payment processors, event hosts, or accreditation bodies) solely to deliver SA AIA services. All third parties are bound by confidentiality and data protection agreements consistent with this policy.

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Cookies and Analytics

Our website uses cookies and analytics tools (e.g., Google Analytics, Wix Analytics) to collect anonymous usage data. Cookies help us understand website traffic and improve your browsing experience. You can adjust your browser settings to decline or delete cookies if you prefer.

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Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of inaccurate or outdated data

• Withdraw consent to receive marketing communications

• Lodge a complaint with the Information Regulator (South Africa) if you believe your data has been mishandled

Requests may be sent to info@saaia.org.za

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Retention of Data

SA AIA retains personal information only for as long as necessary to fulfil its intended purpose or as required by law, after which it will be securely deleted or anonymised.

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Links to External Websites

Our website may include links to external sites. SA AIA is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review their privacy policies before providing any personal information.

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Updates to This Policy

This Privacy Policy may be updated periodically to reflect organisational or legal changes. The revised version will always be available on this page, with the updated effective date.

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SA AIA Privacy Policy

Revision Date: 29 October 2025
Organisation: South African Adventure Industry Association (NPC)
Website: www.saaia.org.za
Email: info@saaia.org.za